Product Managers are expected to solve problems, design innovative solutions, and deliver products that delight users. But let’s face it — building great products ain’t easy. Product challenges are often messy and complex and involve multiple stakeholders. This is where Design Thinking comes in. It’s a robust framework that helps Product Managers think differently, focus on the […] Read more

In product management, trust is everything. Whether you’re a new Product Manager or have years of experience, getting buy-in from leadership isn’t just about presenting good ideas—it’s about building trust. Trust with executive teams doesn’t happen overnight. It’s built through consistent actions, transparent communication, and a deep understanding of what leadership cares about. Here are […] Read more

Accessibility in product design ensures everyone, regardless of ability, can use and enjoy what we create as product managers. As technology becomes a larger part of daily life, it’s more important than ever for product teams to focus on accessibility. This isn’t just about doing the “right thing” but also designing products that more people […] Read more

Let’s face it: even the best mobile apps sometimes slip up. As Product Managers, we must spot these “sins” before they derail the user experience. (Full disclosure: As someone who’s worked with mobile apps for years, I’ve committed many of these sins early in my career.) Let’s dive in! 1. The Sin of Sloth: Slow […] Read more

As a Product Manager (PM), your role is often defined by the ability to balance multiple priorities — working with engineering, design, marketing, and other key stakeholders to ensure that your product meets business goals while also delighting users. However, the customer support team is one crucial partner that is sometimes overlooked when considering the […] Read more